I already installed HEVC VIdeo Extensions on my Windows 11. But PLAY'A Video Player still prompts that the extensions is missing when I tried to play certain video.
I have exactly the same issue: I paid the codec in Microsoft Store and it is showed as Installed, but Play'a doesn't detect it. So I installed K-Lite codec but it didn't help at all: I still receive the same missing codec error.
I’m really upset that you left. I specifically asked you to follow up because the bug you’re encountering is quite rare, and your feedback is invaluable in helping us improve the app.
What else do you like about Skybox? Let me know, and we’ll try to bring that feature to Play’a!
Hey! Try installing the K-Lite Codec Pack. You can download it using this link: https://codecguide.com/download_kl.htm Please let me know if this helps.
I have exactly the same issue: I paid the codec in Microsoft Store and it is showed as Installed, but Play'a doesn't detect it. So I installed K-Lite codec but it didn't help at all: I still receive the same missing codec error.
Hey! Try installing the K-Lite Codec Pack. You can download it using this link: https://codecguide.com/download_kl.htm Please let me know if this helps.