After the latest update, the player crashes when I go into the local folder that has my videos. The hourglass comes up for a few seconds and then it crashes. Happens every time.
Hi, while we continue to investigate the problem, let us suggest you a temporary solution to avoid crashing in local files: we added the function to turn off the thumbnails, it is located in "Settings" tab. We are hoping to solve the issue this way.
Also, please update the App to our last version 2.0.23, it may solve the problem too.
Meanwhile, we continue to work on the issue,
Thank you for your participation and for using our App!
Hi, while we continue to investigate the problem, let us suggest you a temporary solution to avoid crashing in local files: we added the function to turn off the thumbnails, it is located in "Settings" tab. We are hoping to solve the issue this way.
Also, please update the App to our last version 2.0.23, it may solve the problem too.
Meanwhile, we continue to work on the issue,
Thank you for your participation and for using our App!
PLAY'A VR Support
Device: Oculus Quest 2
Id: dc721a696270b8249c5b93161f387426165d1fba
Hi. thank you for your message. We are sorry that you faced issues while using our App.
To check this faster, I will need to know your device and the device ID. You can find it inside the APP this way: settings > about tab> device ID
Looking forward to hearing from you soon,
PLAY'A VR Support