Hello! We're sorry to hear that you're experiencing issues with the app. Our team is currently working on improvements and fixing the bugs that have been reported to us through the bug report feature in the app. Please feel free to share your bug report with us, and we'll be happy to investigate the issue you've encountered. It's worth noting that this is only the first version of the app, and we're committed to making it the best VR video player in the future. Thank you for your patience and understanding. If you need any further assistance, don't hesitate to reach out.
Could you please contact our customer support via live chat? We require more details to investigate the issue further.
Kindly note that this is the initial version of the PLAY'a app for Apple Vision Pro , and it may contain bugs. Our developers are diligently working to resolve them promptly.
This whole app runs like straight garbage on the Vision Pro. On the rare chance that I can get a video to play its buffering so bad you can’t use it.
It’s not my Wi-Fi because it works fine on the quest two
Hello,
Could you please contact our customer support via live chat? We require more details to investigate the issue further.
Kindly note that this is the initial version of the PLAY'a app for Apple Vision Pro , and it may contain bugs. Our developers are diligently working to resolve them promptly.
We appreciate your patience and support.